GUARANTEE
100% Customer Guarantee.
Ranger guarantees the highest quality and on-time delivery on all our in-house printing. We will match any competitive pricing for printing of comparable quantity and quality.
We want you to be completely satisfied with our printing! We will produce your project in accordance with industry-wide trade standards for color and registration. All paper furnished will be as true to grade, finish and color as mills supply. We run to uniform ink levels and a “pleasing color” standard. If you find an error introduced by us, or any other manufacturing defect, simply return the job. Upon receipt of your job, we will reprint it at no cost to you, from your original file. This guarantee does not cover customer errors like incorrect copy or poor photography, so be sure to check your proof carefully. You can be assured that we want your job to look its very best!
We offer a Money Back Satisfaction Guarantee to our first-time retail customers for the print products that we sell. This includes business cards, postcards, envelopes, letterhead and etc. If you are not entirely satisfied with the finished printed product you can send it back to us for a full refund of the printing cost only. Any products ordered with a subtotal over $100.00 are considered to be a large order. It is recommended that you first place a small order before placing a large order for this guarantee to be valid; that way you will know exactly what quality to expect.
As a customer, you are responsible for submitting print ready files. This includes full bleed to your press-ready digital files by adding 0.125” dimension for all print products, including business cards, postcards and rack cards. All file formats must have a minimum of 300 dpi (dot per inch) resolutions. All color artwork and/or images must be provided in CMYK (cyan, magenta, yellow and black) color mode and black & white artworks and/or images must be provided in grayscale.
If any issue should arise with the printing of your product, please click here which will direct you to the contact page. From there, fill in your contact information (Name, e-mail address, etc.) and describe the problem or issue in as much detail as possible.