GUARANTEE
100% Customer Guarantee.
Ranger guarantees the highest quality and on-time delivery on all our in-house printing.
We will also match any competitive pricing for printing of comparable quantity and quality.
We prioritize your overall complete satisfaction with our printing services! This commitment is especially extended in our policy to always produce your project in accordance with industry-wide trade standards for color as well as registration. We ensure that all paper furnished will be as true to grade, finish, and color as supplied by the mills. Our team meticulously maintains the highest quality as we run uniform ink levels and adheres to a “pleasing color” standard.
Therefore, if you discover an error introduced by us or any other manufacturing defect, simply return the job to us. Upon receiving your job, we will promptly reprint it at no cost to you, using your original file. However, please note that this guarantee does not cover customer errors such as incorrect copy or poor photography. So it’s essential to review your proof carefully. Rest assured, we are dedicated to ensuring your job looks its very best!
MONEY BACK SATISFACTION GUARANTEE
We extend a Money Back Satisfaction Guarantee to our first-time retail customers for all the print products we sell. This guarantee encompasses various items such as business cards, postcards, envelopes, letterhead, and more. If you find yourself dissatisfied with the finished printed product, you have the option to return it to us for a full refund of the printing cost only. Additionally, any products ordered with a subtotal over $100.00 are considered large orders. Therefore, we recommend first placing a small order initially to validate this guarantee; this way, you will have a clear understanding of the quality to expect before placing a larger order.
As a customer, you must submit print-ready files, ensuring they meet specific requirements. This entails adding a 0.125” dimension for full bleed to your press-ready digital files for all print products, including business cards, postcards, and rack cards. Additionally, all file formats must have a minimum resolution of 300 dpi (dots per inch). Moreover, color artwork and/or images must be provided in CMYK (cyan, magenta, yellow, and black) color mode, while black & white artworks and/or images must be provided in grayscale.
ALWAYS FEEL FREE TO CONTACT US
If any issue should arise with the printing of your product, please click here which will direct you to the contact page. From there, fill in your contact information (Name, e-mail address, etc.) and describe the problem or issue in as much detail as possible.